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From494US$ /night
Check-in
15Dec2025Select date
Check-out
16Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd. Kukulcan, Manzana 51 Lote 7, Cancun, Mexico, 77500
-
Close to the beach
Perfect
9.1
9.3
/10
4.7
/5

Hyatt Ziva Cancun All-Inclusive (Adults Only) is a 5-star resort featuring three outdoor pools, direct beach access, and a full-service spa. The property offers a variety of facilities including multiple dining options, entertainment choices, and a KidZ Club. Rated 9.1/10 on Booking.com, this Cancun hotel caters exclusively to adults.

Rooms & Amenities

Guestrooms at Hyatt Ziva Cancun include high-end features such as private bathrooms with rainfall showers, flat-screen TVs, and furnished balconies with stunning sea views. Each room is equipped with a mini-bar, air conditioning, and turn-down service to enhance your stay.

Dining Options

On-site dining options at Hyatt Ziva Cancun include eight restaurants offering various cuisines, from fresh seafood to Asian dishes. Additionally, guests can unwind at the pool bar or enjoy a meal in the exclusive Ziva Club Level lounge, offering premium drinks and appetizers.

Leisure & Entertainment

Leisure activities at Hyatt Ziva Cancun include a large beachfront area, water sports, and a full-service spa providing massages and holistic body treatments. Evening entertainment features live music and shows, enhancing the guest experience.

Services & Local Area

Hyatt Ziva Cancun offers various services including complimentary Wi-Fi and 24-hour room service. Nearby attractions include Delphinus Dreams (0.5 km) and La Isla Shopping Mall (2 km), with convenient access to transportation options to explore Cancun.

Must-do experiences

  • Savor Tacos al Pastor at the local El Fogon for authentic flavors.
  • Visit the Mayan Museum for insights into ancient local history.
  • Relax at Playa Delfines for stunning views and fewer crowds.
  • Explore Mercado 28 for unique crafts and local street food.
  • Take a sunset walk along the Cancun Hotel Zone beachfront path.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Club Corner Suite Oceanfront
2 persons
101 m² 
1 King-size bed
Balcony
Air conditioning
Suite Sofa Bed Oceanfront
2 persons
122 m² 
1 King-size bed and 1 Sofa bed
Balcony
Air conditioning
King Room Sofa Bed Resort View
2 persons
45 m² 
1 King-size bed
Balcony
Air conditioning
King Room Sofa Bed Oceanfront
2 persons
45 m² 
1 King-size bed
Balcony
Air conditioning
Click button to see more rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Hyatt Ziva Cancun All-Inclusive (Adults Only) offers a delightful array of dining options that celebrate global flavors while fostering a warm atmosphere. Guests can indulge in everything from French fine dining to vibrant international fare, each venue picturesque in its own right, fostered by enticing menus and inviting settings.
Hyatt Ziva Cancun All-Inclusive (Adults Only) Restaurant photo The photo shows a spacious and elegantly designed dining area, likely within a hotel or upscale restaurant. The room has a warm and inviting atmosphere, with a mix of textures and materials. 

In the foreground, a long rectangular table is set for a
Hyatt Ziva Cancun All-Inclusive (Adults Only) Restaurant photo The photo shows the interior of a restaurant with a retro diner theme. The walls are a mix of dark gray brick and a lighter gray paneling. A long red banquette seating area runs along one wall, with wooden tables and black chairs placed in front of i
Hyatt Ziva Cancun All-Inclusive (Adults Only) Restaurant photo The photo shows a bartender in a white jacket pouring a beverage from a large, stainless steel keg into a glass. The bartender is standing behind a long, light-colored countertop, which appears to be part of a bar. 

Behind the bartender, there are s

Le Bastille

French
Ambiance
Romantic setting, ideal for intimate dinners.
Key Offerings
Enjoy classic French dishes in a sophisticated atmosphere, perfect for celebrating special moments. Signature offerings include exquisite appetizers and decadent desserts.
Reservation
Recommended.
Dinner only from 6:00 PM to 11:00 PM, daily.

El Mercado

International
Ambiance
Casual, vibrant dining space with abundant natural light.
Key Offerings
A diverse menu serves breakfast, lunch, and dinner with options that cater to all tastes, featuring everything from fresh fruits to hearty entrees.
Reservation
Not needed.
Open daily from 6:30 AM to 10:30 PM.

The Moongate

Asian
Ambiance
Sophisticated and contemporary, with a serene vibe.
Key Offerings
Delightful Asian flavors come to life in dishes focusing on fresh ingredients, perfect for a relaxed evening out.
Reservation
Recommended.
Dinner only from 5:00 PM to 11:00 PM, daily.

Habaneros

Seafood
Ambiance
Relaxed beachfront setting with beautiful ocean views.
Key Offerings
Savor a variety of freshly caught seafood, from light lunches to satisfying dinners, complemented by refreshing cocktails.
Reservation
Not needed.
Lunch and dinner from 12:00 PM to 11:00 PM, daily.

Casa Cafe

Cafe
Ambiance
Cozy and inviting, ideal for casual meet-ups.
Key Offerings
A welcoming space for coffee lovers and casual dining with a selection of baked goods, quick bites, and coffee specialties.
Reservation
Not needed.
Open daily from 6:00 AM to 11:00 PM.

Lorenzo's

Italian
Ambiance
Charming atmosphere that captures the essence of Italian dining.
Key Offerings
Indulge in authentic Italian cuisine with a modern twist, including fresh pasta and artisan pizzas, for both lunch and dinner.
Reservation
Recommended.
Lunch from 11:30 AM to 4:00 PM and dinner from 6:00 PM to 11:00 PM, daily.

Chevy's

American
Ambiance
Casual and lively, perfect for gathering with friends.
Key Offerings
Classic American comfort food, featuring burgers, salads, and lively atmospheres and flavors that evoke nostalgia.
Reservation
Not needed.
Lunch and dinner from 11:00 AM to 10:00 PM, daily.

Tradewinds

Grill/BBQ
Ambiance
Open-air, relaxed atmosphere with scenic surroundings.
Key Offerings
Enjoy freshly grilled favorites, from breakfast delights to lunchtime classics served in a breezy setting.
Reservation
Not needed.
Breakfast and lunch from 7:00 AM to 11:00 PM, daily.

Location

Blvd. Kukulcan, Manzana 51 Lote 7, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan, Manzana 51 Lote 7, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
500 m
Night club
Palazzo
340 m
Amusement Park
Delphinus Dreams
0 m
Beach
Mandala Beach Club
570 m
Night club
Mandala Nightclub
570 m
Restaurants
Maria Bonita
10 m
Boulevard Kukulkan
Restaurante Risotto
50 m
Blvd Kukulcan KM 8.5 Punta Cancún
The Moongate
0 m
Boulevard Kukulkan Km 9.5
Tradewinds Restaurant
50 m
Boulevard Kukulcan The Royal Caribbean
Restaurante Ayami
120 m
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Habaneros
0 m
Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos
Isla Contoy
260 m
Boulevard Kukulcan Km. 9.5 Zona hotelera
Restaurant Le Basilic
290 m
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
La Joya
320 m
Kukulcan Blvd 9. 5
Mextreme
780 m
Zona Hotelera Km 9 In Front Of Convention Center
Hacienda El Mortero
480 m
Blvd Kukulkal Km. 9.5
Explore Cancun
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
Coco Bongo
7 minutes' walk
A world-famous nightclub offering spectacular shows featuring acrobatics and live music, making it a must-see for nightlife enthusiasts.
Playa Forum
Playa Forum
9 minutes' walk
A lively beach with vibrant bars, sun loungers, and water sports, perfect for a day of fun under the sun with breathtaking views.
Cancun Convention Center
Cancun Convention Center
3 minutes' drive
A modern event venue hosting conferences and exhibitions, known for its impressive architecture and convenience to many resorts.
Yamil Lu'um Archeological Site
Yamil Lu'um Archeological Site
10 minutes' drive
Historic Mayan ruins offering insight into ancient civilization, surrounded by lush greenery for a serene atmosphere.
Delphinus Dreams
1 minute' walk
Interactive dolphin experience ideal for families or couples; swim and engage with dolphins in a safe environment.
Water Park at The Grand
Water Park at The Grand
20 minutes' walk
Thrilling water slides and lazy rivers for adventure-seekers; booking is often required, ensuring a fun day in the sun.
Yoga Classes at Nearby Studios
5 minutes' drive
Relaxing yoga sessions held in tranquil environments; suitable for all levels, focusing on wellness and rejuvenation.
Maria Bonita
Maria Bonita
1 minute' walk
Authentic Mexican cuisine in a colorful setting; signature dishes include homemade tortillas and traditional mole.
Restaurante Risotto
Restaurante Risotto
1 minute' walk
Cozy ambiance with Italian favorites; known for its risottos and fresh seafood, catering to various dietary needs.
The Moongate
The Moongate
1 minute' walk
Japanese restaurant specializing in sushi and teppanyaki; inviting atmosphere with creative culinary presentations.
Daddy'O
Daddy'O
10 minutes' walk
Popular nightclub featuring guest DJs and energetic dance floors; perfect for late-night fun in a vibrant setting.
Mandala Nightclub
Mandala Nightclub
7 minutes' walk
A glamorous venue with themed parties and beach access; known for lively ambiance and celebrity appearances.
Getting around
City Centre
Cancun17 min  ·  11.1 km
Airports
Cancun (CUN)36 min  ·  23.9 km
Isla Mujeres (ISJ)40 min  ·  26.3 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5 based on 11926 reviews
9.1
9.1/10 based on 573 reviews
#11 of 272 hotels in Cancun based on Tripadvisor
Joseph
United Kingdom, March  2025
9.0/10

Hyatt Ziva Cancun is an excellent choice for families, offering a great variety of dining options, exceptional entertainment, and a clean beachfront. The service was outstanding, making us feel special throughout our stay. However, the presence of captive dolphins at the resort was a significant downside for us, and it's worth noting that some dining experiences could be improved in terms of food quality.

Rooms
10.0
We upgraded to the presidential suite, and it was phenomenal! Spacious, with an ocean front view and a well-stocked bar.
Service
10.0
Service was top-notch and personalized. Our butlers were attentive and made our stay incredibly enjoyable.
Location
8.0
The beach location was beautiful and perfect for families, though the area nearby felt somewhat constrained due to the dolphin attraction.
Dining
8.0
Dining experiences were mostly excellent, especially at Moongate. However, some food quality, particularly at breakfast, was inconsistent.
Facilities
9.0
The resort had fantastic amenities like the fitness center and a family-friendly kids club, but improvements are needed for older teens.
Exceptional service
Captive dolphins
Steven
United Kingdom, December  2024
9.0/10

I had an incredible stay at Hyatt Ziva where the cleanliness and safety measures were impressive, making me feel secure throughout my time there. The rooms offered beautiful views and were very comfortable. The dining options were varied and delicious, although I was hoping for a few more choices at breakfast. The location is amazing with lovely beaches, but it could be a bit inconvenient for public transport. Overall, it's a fantastic resort for families, but some activities were missed due to the pandemic restrictions.

Rooms
9.0
The rooms were beautiful and comfortable, with lovely views overlooking the dolphin pool.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure a great experience.
Location
9.0
The location was amazing with crystal-clear waters and clean beaches, perfect for relaxation.
Dining
8.0
The dining experience was excellent with assisted serving, though I hoped for more breakfast choices.
Facilities
9.0
The facilities were top-notch, with well-maintained pools and plenty of outdoor activities.
Impressive cleanliness
Limited breakfast options
Olivia
United Kingdom, November  2024
7.8/10

The stay was overall enjoyable, mainly thanks to the excellent service and beautiful secluded beach. However, I had concerns about the cleanliness in the dining area, which detracted from my experience. The pools were large and heated, making them inviting despite chilly weather. While the dining and room experiences were hit or miss, the fantastic staff and beach made up for some shortcomings.

Rooms
7.0
Our ocean view pyramid room faced some noise issues with foot traffic and had a connecting door, which made it a bit less private.
Service
8.0
Service was great, especially at the bars and by the beach. Everyone was friendly and helpful, though the buffet service was less impressive.
Location
9.0
Having access to a secluded beach was a major highlight and definitely a plus for relaxation.
Dining
7.0
Dining was a mixed bag; while we enjoyed some standout dishes, overall it felt inconsistent at times.
Facilities
8.0
The resort's pools and hot tubs were enjoyable, although finding chairs could be a challenge at peak times.
Victoria
United Kingdom, October  2024
9.6/10

Our stay at Hyatt Ziva was just fantastic! The staff went above and beyond, making us feel incredibly welcome. The beautiful beach and the amazing food definitely made our family vacation unforgettable. However, we did encounter some hiccups with cabana reservations and limited options for older kids. Overall, it was a delightful experience, and we're absolutely planning to return!

Rooms
10.0
We were amazed by the presidential suite! It was beautifully modern and spacious, with an unbeatable view of the ocean.
Service
10.0
The level of service was outstanding! Our butlers, Cesar and Manolo, were exceptional and made us feel truly special during our stay.
Location
10.0
The location is perfect with stunning beach access and calm waters, making it a great family-friendly environment.
Dining
9.0
Dining selections were impressive, especially the Moongate restaurant. Each meal was delicious, and the staff made dining enjoyable.
Facilities
9.0
From the pools to the beach, the facilities were top-notch, providing plenty of options for relaxation and fun activities.
Jonathan
United Kingdom, October  2024
9.0/10

I had a fantastic experience at Hyatt Ziva! The resort is beautifully maintained with stunning views, and the staff provides exceptional service, making you feel valued. The food was mostly enjoyable, especially the Mexican options, although some non-Mexican dishes didn't quite hit the mark. The beach area was perfect for families, but I did notice a lack of activities for older kids. Overall, it's a great spot for families looking for a fun and relaxing vacation.

Rooms
9.0
The rooms were spacious, modern, and extremely comfortable, with a lovely view of the beach. The cleanliness was impressive as well.
Service
10.0
The service at this resort was some of the best I've ever experienced. Every staff member I interacted with was attentive, and my personal butler was especially amazing.
Location
10.0
The location is fantastic, set right on a beautiful beach with smooth access to all resort amenities. It's only 20 minutes from the airport, making arrivals and departures a breeze.
Dining
7.0
Dining was a pleasure, particularly with the focus on Mexican cuisine, which was delicious. However, I found the non-Mexican food options a bit bland and underwhelming.
Facilities
9.0
The resort has a variety of excellent facilities, from the pools to the kids club, making it an ideal family-friendly destination.
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Hyatt Ziva Cancun All-Inclusive (Adults Only) serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
16
Number of rooms:
547
Former name
Dreams Cancun Resort & Spa
FAQs
About Hyatt Ziva Cancun All-Inclusive (Adults Only)
What is the distance from Hyatt Ziva Cancun All-Inclusive (Adults Only) to Cancun International Airport?
The hotel is located 17 km from Cancun International Airport.
What are the nearby attractions to Hyatt Ziva Cancun All-Inclusive (Adults Only)?
Nearby attractions include Coco Bongo (0.5 km) and La Isla Shopping Mall (3 km).
What recreational facilities does Hyatt Ziva Cancun All-Inclusive (Adults Only) offer?
The hotel features multiple outdoor pools, a fitness center, and access to tennis courts.
What dining options are available at Hyatt Ziva Cancun All-Inclusive (Adults Only)?
Guests can enjoy a variety of cuisines at 8 on-site restaurants and a poolside snack bar.
Is there a spa at Hyatt Ziva Cancun All-Inclusive (Adults Only)?
The hotel offers a full-service spa with a range of treatments including massages and body scrubs.
What are the check-in and check-out times at Hyatt Ziva Cancun All-Inclusive (Adults Only)?
Check-in is at 17:59 and check-out is also at 17:59.
Does Hyatt Ziva Cancun All-Inclusive (Adults Only) provide any special services for children?
The hotel features a kids club and offers children's entertainment activities.
What types of views can guests expect from their rooms at Hyatt Ziva Cancun All-Inclusive (Adults Only)?
Rooms offer views of the sea, palm trees, and the infinity swimming pools.
Is parking available at Hyatt Ziva Cancun All-Inclusive (Adults Only)?
The hotel provides valet parking services for guests.
What languages do the staff at Hyatt Ziva Cancun All-Inclusive (Adults Only) speak?
Staff members are proficient in English and Spanish.
Does Hyatt Ziva Cancun All-Inclusive (Adults Only) have a smoking policy?
The hotel maintains a no smoking policy on-site.
Are pets allowed at Hyatt Ziva Cancun All-Inclusive (Adults Only)?
The hotel does not allow pets.

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