Hyatt Ziva Cancun (Adults Only), Cancun
528US$
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Key details
About Resort
Blvd. Kukulcan, Manzana 51, Lote. 7,
Cancun,
Mexico,
77500,
Quintana Roo
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite Sofa Bed Oceanfront
Max:
4 persons
1315 sq. feet
Bed options:
1 King-size bed
Balcony
Air conditioning
room details
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King Room Sofa Bed Resort View
Max:
4 persons
485 sq. feet
Balcony
Air conditioning
room details
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King Room Sofa Bed Oceanfront
Max:
4 persons
485 sq. feet
Bed options:
1 King-size bed
Balcony
Air conditioning
room details
Check Prices
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Getting around
Explore a range of transportation options for your spa getaway
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Snorkelling
- Tennis court
- Billiard tables
- Table tennis
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
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Location
Blvd. Kukulcan, Manzana 51, Lote. 7,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Blvd. Kukulcan, Manzana 51, Lote. 7,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Night club
The City Nightclub
2700 ft
Beach
Playa Forum
2300 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
2100 ft
Night club
Daddy'O
2100 ft
Blvd. Kukulcan Km 9
Cancun Convention Center
2.3
mi
Mar Caribe
Arrecife Chitales
2000 ft
Gallery
Galeria Balance Cancun
2200 ft
Punta Nizuc - Cancún 210
Playa Lagarto
2300 ft
Beach
Chac Mool Beach
1.0
mi
Chetumal Km 36. 5
Water Park at The Grand
1.1
mi
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1.6
mi
Blvd. Kukulcan
Parque Ventura Cancun
1.6
mi
Beach
Playa Tortugas
1.8
mi
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
2.1
mi
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
2.1
mi
Blvd. Kukulkan k.m. 3.5
Sail Away Cancun
1.7
mi
Marina Adventure Bay
Bungee in Cancun
1.7
mi
Kukulcan Boulevard
Playa Tortuga Ferry Terminal
1.8
mi
Harbour
Aquatours Cancun
1.8
mi
Museum
Cancun Wax Museum
2.2
mi
Aquarium
Interactive Aquarium
2.3
mi
CancunMexico
Avenida Kukulkan
2.7
mi
Park
arte Garden
2.2
mi
Mall
La Madonna
2.3
mi
Beach
Playa Langosta
2.6
mi
Nearby
Night club
Coco Bongo
1700 ft
Night club
Palazzo
1200 ft
Amusement Park
Delphinus Dreams
0 ft
Beach
Mandala Beach Club
1900 ft
Night club
Mandala Nightclub
1900 ft
Restaurants
Maria Bonita
100 ft
Boulevard Kukulkan
Restaurante Risotto
200 ft
Blvd Kukulcan KM 8.5 Punta Cancún
The Moongate
0 ft
Boulevard Kukulkan Km 9.5
Tradewinds Restaurant
200 ft
Boulevard Kukulcan The Royal Caribbean
Restaurante Ayami
400 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Habaneros
0 ft
Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos
Isla Contoy
900 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
Restaurant Le Basilic
1000 ft
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
La Joya
1100 ft
Kukulcan Blvd 9. 5
Mextreme
2600 ft
Zona Hotelera Km 9 In Front Of Convention Center
Hacienda El Mortero
1600 ft
Blvd Kukulkal Km. 9.5
Reviews and Ratings <br />
Feedback from previous guests about their experience.
88%
loved the resort and would return for another relaxing stay
Exceptional service
Flexible dining options
Captive dolphins
Inconsistent breakfast quality
8.8/10
Great
Rooms
9.0
Location
9.2
Service
9.6
Dining
7.8
Joseph
United Kingdom,
March
2025
9.0/10
Hyatt Ziva Cancun is an excellent choice for families, offering a great variety of dining options, exceptional entertainment, and a clean beachfront. The service was outstanding, making us feel special throughout our stay. However, the presence of captive dolphins at the resort was a significant downside for us, and it’s worth noting that some dining experiences could be improved in terms of food quality.
Rooms
10.0
We upgraded to the presidential suite, and it was phenomenal! Spacious, with an ocean front view and a well-stocked bar.
Service
10.0
Service was top-notch and personalized. Our butlers were attentive and made our stay incredibly enjoyable.
Location
8.0
The beach location was beautiful and perfect for families, though the area nearby felt somewhat constrained due to the dolphin attraction.
Dining
8.0
Dining experiences were mostly excellent, especially at Moongate. However, some food quality, particularly at breakfast, was inconsistent.
Facilities
9.0
The resort had fantastic amenities like the fitness center and a family-friendly kids club, but improvements are needed for older teens.
Exceptional service
Captive dolphins
Steven
United Kingdom,
December
2024
9.0/10
I had an incredible stay at Hyatt Ziva where the cleanliness and safety measures were impressive, making me feel secure throughout my time there. The rooms offered beautiful views and were very comfortable. The dining options were varied and delicious, although I was hoping for a few more choices at breakfast. The location is amazing with lovely beaches, but it could be a bit inconvenient for public transport. Overall, it’s a fantastic resort for families, but some activities were missed due to the pandemic restrictions.
Rooms
9.0
The rooms were beautiful and comfortable, with lovely views overlooking the dolphin pool.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure a great experience.
Location
9.0
The location was amazing with crystal-clear waters and clean beaches, perfect for relaxation.
Dining
8.0
The dining experience was excellent with assisted serving, though I hoped for more breakfast choices.
Facilities
9.0
The facilities were top-notch, with well-maintained pools and plenty of outdoor activities.
Impressive cleanliness
Limited breakfast options
Olivia
United Kingdom,
November
2024
7.8/10
The stay was overall enjoyable, mainly thanks to the excellent service and beautiful secluded beach. However, I had concerns about the cleanliness in the dining area, which detracted from my experience. The pools were large and heated, making them inviting despite chilly weather. While the dining and room experiences were hit or miss, the fantastic staff and beach made up for some shortcomings.
Rooms
7.0
Our ocean view pyramid room faced some noise issues with foot traffic and had a connecting door, which made it a bit less private.
Service
8.0
Service was great, especially at the bars and by the beach. Everyone was friendly and helpful, though the buffet service was less impressive.
Location
9.0
Having access to a secluded beach was a major highlight and definitely a plus for relaxation.
Dining
7.0
Dining was a mixed bag; while we enjoyed some standout dishes, overall it felt inconsistent at times.
Facilities
8.0
The resort's pools and hot tubs were enjoyable, although finding chairs could be a challenge at peak times.
Victoria
United Kingdom,
October
2024
9.6/10
Our stay at Hyatt Ziva was just fantastic! The staff went above and beyond, making us feel incredibly welcome. The beautiful beach and the amazing food definitely made our family vacation unforgettable. However, we did encounter some hiccups with cabana reservations and limited options for older kids. Overall, it was a delightful experience, and we’re absolutely planning to return!
Rooms
10.0
We were amazed by the presidential suite! It was beautifully modern and spacious, with an unbeatable view of the ocean.
Service
10.0
The level of service was outstanding! Our butlers, Cesar and Manolo, were exceptional and made us feel truly special during our stay.
Location
10.0
The location is perfect with stunning beach access and calm waters, making it a great family-friendly environment.
Dining
9.0
Dining selections were impressive, especially the Moongate restaurant. Each meal was delicious, and the staff made dining enjoyable.
Facilities
9.0
From the pools to the beach, the facilities were top-notch, providing plenty of options for relaxation and fun activities.
Jonathan
United Kingdom,
October
2024
9.0/10
I had a fantastic experience at Hyatt Ziva! The resort is beautifully maintained with stunning views, and the staff provides exceptional service, making you feel valued. The food was mostly enjoyable, especially the Mexican options, although some non-Mexican dishes didn't quite hit the mark. The beach area was perfect for families, but I did notice a lack of activities for older kids. Overall, it's a great spot for families looking for a fun and relaxing vacation.
Rooms
9.0
The rooms were spacious, modern, and extremely comfortable, with a lovely view of the beach. The cleanliness was impressive as well.
Service
10.0
The service at this resort was some of the best I've ever experienced. Every staff member I interacted with was attentive, and my personal butler was especially amazing.
Location
10.0
The location is fantastic, set right on a beautiful beach with smooth access to all resort amenities. It's only 20 minutes from the airport, making arrivals and departures a breeze.
Dining
7.0
Dining was a pleasure, particularly with the focus on Mexican cuisine, which was delicious. However, I found the non-Mexican food options a bit bland and underwhelming.
Facilities
9.0
The resort has a variety of excellent facilities, from the pools to the kids club, making it an ideal family-friendly destination.
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